Gmail blackout that lasted a few hours sure irritated a bunch of us. More so for those who pay for a better version of the service.
Perhaps that's why, in order to ensure that the dark clouds of bad publicity garner the company, Google has declared 15 days of free service to businesses, government agencies and other subscribers who pay for an expanded version of the product and were affected by the service breakdown.
Along with the free Gmail for the common people, Google sells a more sophisticated version of Gmail as part of a software bundle that costs $50 (Rs. 2,519) annually, per user.
So, what was the reason behind the crash?
Google said that during a routine maintenance of one of its European data centres, it had directed the traffic to other servers, as reported by The Economic Times. However, the company was simultaneously trying a new code that "tries to keep data geographically close to its owner causing another data centre in Europe to become overloaded. This caused cascading problems from one data centre to another", said Gmail site reliability manager Acacio Cruz on early Wednesday morning.
Perhaps that's why, in order to ensure that the dark clouds of bad publicity garner the company, Google has declared 15 days of free service to businesses, government agencies and other subscribers who pay for an expanded version of the product and were affected by the service breakdown.
Along with the free Gmail for the common people, Google sells a more sophisticated version of Gmail as part of a software bundle that costs $50 (Rs. 2,519) annually, per user.
So, what was the reason behind the crash?
Google said that during a routine maintenance of one of its European data centres, it had directed the traffic to other servers, as reported by The Economic Times. However, the company was simultaneously trying a new code that "tries to keep data geographically close to its owner causing another data centre in Europe to become overloaded. This caused cascading problems from one data centre to another", said Gmail site reliability manager Acacio Cruz on early Wednesday morning.
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