Thursday, July 16, 2009

Tech Mahindra’s new BPO

IT firm Tech Mahindra on Wednesday announced that it has opened a BPO centre in Kolkata with the preliminary capacity of 1,000 seats.

The main aim is to provide customer service delivery to telecom service providers and mainly be servicing Reliance Communications' operations in the first phase. In future new clients are added to the kolkata BPO.

1,000 seats are the initial capacity 500 will be added at the end of July 2009 and another 500 in at the end of August 2009.

Tech Mahindra already has centres in Noida, Chandigarh, Pune and Chennai and two overseas centres in Belfast and New Castle.

Tech Mahindra President Sujit Baksi said, "Tech Mahindra has always expanded in major cities around India to leverage the availability of local skilled staff. This centre allows us to spread our operations in Eastern India in a big way and we are keen to tap the local talent pool in this region to make this centre a major hub that will service other telecom service providers in this region as well."

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